WISTHEM Developing AI Capabilities

WISTHEM Developing AI Capabilities

October 17th 2017

As a company that prides itself on innovation and adaptation, WISTHEM continuously takes strides to remain on the forefront of technological advancement and the myriad ways in which these breakthroughs affect and develop industry.

To that end, WISTHEM has been developing new capabilities of a burgeoning field of new tech in the form of AI (artificial intelligence). AI technology is a rapidly growing industry that is already seeing hundreds of unique use cases across multiple sectors, including (but not limited to) retailers, financial institutions, insurance companies, telecom enterprises, and healthcare providers. Interactive Energy plans to become among the first energy and commodities trading companies to employ AI to assist with various business aspects, and the opportunities are vast.

Using a revolutionary combination of NLP (natural-language processing) and machine-learning functionality, Interactive Energy is developing peerless artificial intelligence capabilities that are able to “learn,” becoming more accurate through interaction, intent, and context.

Since artificial intelligence has already proven to be an invaluable tool in many other industries, WISTHEM is looking towards the future so that our clients can use AI to bolster practices in the following areas:

  • Client inquiries: AI creates a self-service solution that bridges the gap between company and client by way of a meaningful, engaging interaction.
  • Provide market data: AI has the capability to quickly and efficiently aggregate market data and provide you updates and reports in real time.
  • Economic calendar information: With AI functionality, clients can receive current, breaking, and upcoming economic news, activities, and forecasts.
  • Automating processes: Artificial intelligence “learns” a client’s preferences and habits, and can be trained streamline processes and perform tasks without requiring user input.
  • Currency conversion: Financial institutions are already employing AI tactics to assist in a variety of functions; currency conversion is just one useful, efficient way in which AI can assist in the global energy and commodities trading market.

 

WISTHEM began artificial intelligence development in the second quarter of 2017 and continues to strive to make these powerful tools available to clients in the near future. Users can expect, among the many beneficial features that AI affords, to be able to use both speech and text-based interactions across a number of platforms. With a single configuration, AI can be deployed to the channels of choice, like email and SMS, consumer messaging apps, workforce collaboration tools, and social media.

What this sort of multi-channel integration ultimately means is that there is no complex GUI to learn or navigate; AI can be employed via channels with which you’re already familiar. AI also offers unparalleled security, using multiple levels of authentication including password policy, customizable SSO, and system authentication approaches.

WISTHEM will continue development on these and other exciting ventures into the advantages of artificial intelligence, and will announce publicly as soon as these features become available.